"At Reia Diamonds, we want to ensure your experience is smooth, transparent, and delightful. Whether you’re buying an in-stock piece or a custom design, here’s everything you need to know about how and when your jewelry will reach you.
For In-Stock Products
We offer fast delivery within 5 working days for all in-stock products, starting from the date of your purchase. Once your order is shipped, you will receive real-time tracking updates via email or WhatsApp, so you can follow every step of its journey to you.
For Customized Orders
If you’re opting for a customized piece, we’ll craft it with precision and care. Please allow 20 days for the complete production and delivery process, starting from the order confirmation date. During this time, we will provide regular updates about your order’s progress, ensuring you’re always in the loop.
If you love one of our designs but want to explore further customizations, such as adding unique elements or personal touches, feel free to contact our team. We’ll be happy to guide you through the customization process and create something that perfectly reflects your vision.
Expedited Delivery Options
For customers who need their jewelry faster, we offer expedited delivery options. If you’re in a hurry, please reach out to our customer service team as soon as you place your order, and we’ll explore the best possible way to expedite it. In some exceptional cases, we can arrange for 7-day delivery, subject to product requirements and production capacity.
Need Help? We’re Just a Message Away!
If you have any questions, want to explore customization options, or need expedited delivery, simply contact us at. Our team will assist you with personalized recommendations and ensure your shopping journey is as seamless and enjoyable as possible.
Please note: ""Working days"" refer to weekdays, excluding weekends and public holidays.
Your dream jewelry is just a few clicks away, and we’re here to make sure it reaches you exactly when and how you need it!"
