Categories
Commonly Asked Questions
What are the popular styles for engagement rings?
How do I choose the right diamond for an engagement ring?
What are the benefits of lab-grown diamonds for engagement rings?
Can I customize an engagement ring?
What's the average cost of an engagement ring?
How do I determine the right ring size?
Engagement Rings
What are the popular styles for engagement rings?
How do I choose the right diamond for an engagement ring?
What are the benefits of lab-grown diamonds for engagement rings?
Can I customize an engagement ring?
What's the average cost of an engagement ring?
How do I determine the right ring size?
Guwahati Launch
When is the Guwahati store opening?
What special offers are available for the launch?
Will there be exclusive designs for the Guwahati market?
How can I book an appointment for the opening day?
Are there any launch events planned?
What makes the Guwahati store unique?
Aisle Collection
What inspired the Aisle Collection?
How many pieces are in the Aisle Collection?
Are there matching sets available in this collection?
What materials are used in the Aisle Collection?
Can pieces from the Aisle Collection be customized?
Is the Aisle Collection a limited edition?
Lab Grown Diamonds
What are the main differences between lab-grown and natural diamonds?
Are lab-grown diamonds as durable as natural diamonds?
How do the prices compare between lab-grown and natural diamonds?
Are lab-grown diamonds more environmentally friendly?
Can experts distinguish between lab-grown and natural diamonds?
Do lab-grown diamonds have the same resale value as natural diamonds?
Customisation
What aspects of jewelry can be customized?
How long does the customization process take?
Is there an extra cost for customization?
Can I see a 3D model of my custom design before ordering?
What if I'm not satisfied with the final custom piece?
Can you customize existing designs from your collections?
Carat Club
What is the Carat Club membership?
What are the benefits of joining the Carat Club?
How much does it cost to join the Carat Club?
Are there different tiers in the Carat Club?
Can Carat Club points be redeemed for purchases?
How long is the Carat Club membership valid?
What Determines the Value of a Diamond?
How do the 4Cs affect a diamond's value?
Does the brand or retailer influence a diamond's price?
How does a diamond's origin impact its value?
Are there other factors besides the 4Cs that affect diamond value?
Do diamond prices fluctuate over time?
How can I ensure I'm getting a fair price for a diamond?
Our Products
What types of jewelry do you offer?
Do you sell loose diamonds?
What gemstones do you use besides diamonds?
Do you offer wedding bands?
What metals do you use in your jewelry?
Do you have a men's jewelry collection?
About Lab Grown Diamonds
What are lab grown diamonds?
How are lab grown diamonds made?
Are lab grown diamonds real diamonds?
What are the benefits of lab grown diamonds?
What are the drawbacks of lab grown diamonds?
Are lab grown diamonds cheaper than mined diamonds?
How can I tell the difference between a lab grown diamond and a mined diamond?
Do lab grown diamonds have the same sparkle as mined diamonds?
Are lab grown diamonds a good investment?
Is it safe to buy lab grown diamond jewellery online?
Cut, Clarity, Color & Carat (The 4Cs)
Do the 4Cs (cut, clarity, color, carat) apply to lab grown diamonds?
What cut options are available for lab grown diamonds?
How does cut affect the sparkle of a lab grown diamond?
What clarity grades are available for lab grown diamonds?
Are inclusions in lab grown diamonds visible to the naked eye?
What color grades are available for lab grown diamonds?
Do lab grown diamonds have the same color variations as mined diamonds?
What is carat weight, and how does it affect the price of lab grown diamonds?
How do I choose the right carat weight for my lab grown diamond jewellery?
How is the quality of lab grown diamonds controlled?
Are lab grown diamonds inspected for flaws and imperfections?
Can lab grown diamonds have inclusions or blemishes?
How is lab grown diamond technology evolving?
Can lab grown diamonds be created in larger sizes than mined diamonds?
Can lab grown diamonds be created in fancy colors like pink or blue?
What are the potential future applications of lab grown diamond technology?
What is the future of the lab grown diamond industry?
Will lab grown diamonds eventually replace mined diamonds altogether?
How will the price of lab grown diamonds change in the future?
Will lab grown diamonds become more mainstream and widely accepted?
Can lab grown diamonds be engraved?
Can lab grown diamonds be passed down as heirlooms?
How can I learn more about lab grown diamonds and the jewellery industry?
How is the lab grown diamond industry regulated?
How does the lab grown diamond industry compare to the traditional mined diamond industry in terms of labor practices?
What are the different methods used to create lab grown diamonds?
How long does it take to grow a lab grown diamond?
Can lab grown diamonds be grown in different colors?
What are the scientific properties of lab grown diamonds compared to mined diamonds?
How is the quality of lab grown diamonds controlled during the growth process?
Can lab grown diamonds hold the same sentimental value as mined diamonds?
Are lab grown diamonds a good choice for heirloom jewellery?
Can lab grown diamonds be passed down through generations?
Durability & Care
Are lab grown diamonds as durable as mined diamonds?
Can lab grown diamonds be scratched or chipped?
How do I clean and care for lab grown diamond jewellery?
Can I wear my lab grown diamond jewellery every day?
Can lab grown diamond jewellery be resized?
What happens if my lab grown diamond gets damaged?
Can lab grown diamonds be cleaned with ultrasonic cleaners?
What are some home remedies for cleaning lab grown diamond jewellery?
What are some things to avoid when cleaning lab grown diamond jewellery?
How often should I have my lab grown diamond jewellery professionally cleaned?
Can lab grown diamonds be repaired if they get chipped or cracked?
Can I wear lab grown diamond jewellery while swimming or showering?
What are some tips for storing lab grown diamond jewellery when traveling?
How can I tell if my lab grown diamond is loose in its setting?
What is the best way to travel with lab grown diamond jewellery insurance?
How do I travel with lab grown diamond jewellery?
What are some tips for storing lab grown diamond jewellery safely?
How do I clean my jewellery at home?
How long will the plating on your jewellery last?
Are your chains delicate or suitable for everyday wear?
What is your policy on repairs and replacements?
How do I store my jewellery to ensure its longevity?
Are your jewellery pieces water-resistant?
Can I wear your jewellery while exercising or sleeping?
What are the signs that my jewellery needs repair?
Ethics & Sustainability
Are lab grown diamonds more ethical than mined diamonds?
What are the environmental impacts of mining diamonds?
How does lab grown diamond production impact the environment and are they conflict free?
What are some sustainable practices used in lab grown diamond production?
How does lab grown diamond production compare to mined diamonds in terms of energy consumption?
What is the social impact of the lab grown diamond industry?
Does the lab grown diamond industry create new jobs?
How can lab grown diamonds contribute to a more ethical jewellery market?
What are the potential environmental benefits of a wider adoption of lab grown diamonds?
Can lab grown diamonds help reduce the environmental damage caused by diamond mining?
What are the ethical implications of buying mined diamonds versus lab grown diamonds?
Can you elaborate on the environmental and ethical advantages of lab-grown diamonds compared to mined ones?
Comparison to Mined Diamonds
How do lab grown diamonds compare to mined diamonds in terms of price?
How do lab grown diamonds compare to mined diamonds in terms of sparkle?
How do lab grown diamonds compare to mined diamonds in terms of durability?
How do lab grown diamonds compare to mined diamonds in terms of resale value?
Which is better, lab grown or mined diamonds? (Avoid answering definitively, offer pros and cons)
What distinguishes lab-grown diamonds from naturally mined diamonds in terms of composition and origin?
What distinguishes lab-grown diamonds from naturally mined diamonds in terms of composition and origin?
Comparison to Moissanite & Other Gemstones
How do lab grown diamonds compare to moissanite in terms of sparkle and durability?
Which is better, a lab grown diamond or a moissanite? (Avoid a definitive answer, offer pros and cons)
What are some other gemstones that can be used as alternatives to diamonds?
How do lab grown diamonds compare to other gemstones in terms of price and value?
What factors should I consider when choosing between a lab grown diamond and another gemstone?
Which is more durable, a lab grown diamond or moissanite?
Is moissanite a good alternative to lab grown diamonds for people on a budget?
What are some factors to consider when choosing between moissanite and a lab grown diamond?
How do lab grown diamonds compare to Cubic Zirchonia (CZ) in terms of hardness and durability?
How does the price of lab grown diamonds compare to other popular gemstones?
What factors should I consider when choosing between a lab grown diamond and a colored gemstone?
Should I disclose to potential buyers that my jewellery contains moissanite instead of a diamond?
What is a diamond simulants and how does it differ from a lab grown diamond?
What is a diamond simulants and how does it differ from a lab grown diamond?
Engagement Rings
Are lab grown diamonds suitable for engagement rings?
Are lab grown diamonds considered a symbol of love and commitment?
Can lab grown diamonds be customized for engagement rings?
How do I choose a lab grown diamond engagement ring?
Are lab grown diamonds a good choice for anniversary jewellery?
Can lab grown diamonds be used in other types of fine jewellery?
Are lab grown diamonds appropriate for everyday wear?
Can lab grown diamond rings be inscribed with a message or date?
Are lab grown diamond engagement rings as durable as mined diamond engagement rings?
What are some popular styles for lab grown diamond engagement rings?
How do I choose a lab grown diamond engagement ring that fits my budget?
What are some tips for proposing with a lab grown diamond engagement ring?
What factors determine the colour grading of diamonds, and how does it affect their value?
How is carat weight measured accurately, and how does it influence the pricing and visual size of a diamond?
About Jewellery
What do you mean by 14KT gold, what do you mix in the gold?
About Reia
Can I learn more about the designers behind your jewellery collections?
What and how are you inspired to create new collections and designs?
Why is your making charge so high?
Can jewellery pieces be resized or modified, and what limitations exist in terms of resizing certain designs?
Is there a price matching policy if I find the same product elsewhere for a lower price?
What are your store hours and location of other branches, if any?
Where are you growing your lab grown diamonds
Do you manufacture your own jewellery
Which are the bestselling products/designs in your store currently?
How often do you update your designs so we can see more
How do you come up with new designs?
Can you provide guidance on selecting jewellery suitable for a specific occasion or as a gift?
How do you collect an advance?
Are there any ongoing promotions or discounts available?
Do you offer a payment plan or financing options for larger purchases?
Can I schedule an appointment with a jewellery expert for personalized guidance?
About Reia Jewellery
What types of metals are used for lab grown diamond jewellery?
Which metal is best for lab grown diamond jewellery (gold, platinum, etc.)?
How does the metal choice affect the price of lab grown diamond jewellery?
What setting styles are available for lab grown diamond jewellery?
Can lab grown diamonds be reset in different jewellery pieces?
What types of jewellery do you specialize in?
What materials are your jewellery pieces typically made from?
Is your rose gold or white gold plated / Polished
What is your jewellery care advice for different materials?
How do you know the market rate for gold and isn't it higher than other companies?
Why are there different making charges for different products?
I want 18KT gold and not 14KT gold, what do I do?
What are the charges for changing the enamel colour?
How long will it take to change the enamel colour?
Can you explain the differences between 14KT and 18KT in terms of durability and quality?
Can you explain the difference between rhodium-plated and non-plated white gold?
What is your per carat rate?
The Gemstones utilised, are they real or fake?
What do you mean by 14KT gold, what do you mix in the gold?
What is the hallmark or certification process for the jewellery in your store?
Can you explain the differences between 14k, 18k, and 22k gold in terms of quality and durability?
What are the current trends in jewellery designs, and do you offer pieces that align with these trends?
How does the setting style impact the brilliance or durability of diamonds/gemston es?
How does the store ensure precision in gemstone placement and alignment during the setting process?
Can you explain the different techniques used for casting and handcrafted jewellery pieces?
Are there specialized tools or equipment used in the manufacturing of intricate jewellery designs?
What are the different types of settings available for diamond/gemstone jewellery, and how do they impact the overall appearance?
How do you ensure accurate and consistent sizing for rings and bracelets, considering variations in finger and wrist sizes?
Can jewellery pieces be resized or modified?
Celebrity & Influencer Endorsements
Do celebrities and influencers wear lab grown diamond jewellery?
Certification
What certifications does your jewellery carry?
How can I ensure the authenticity of the jewellery I'm interested in purchasing?
Are there any certifications or standards that the store adheres to when sourcing labgrown diamonds?
Cultural & Symbolic Meanings of Diamonds
Do lab grown diamonds hold the same symbolic meaning as mined diamonds?
Can lab grown diamonds be used in traditional diamond-related rituals or ceremonies?
How are cultural perceptions of diamonds changing with the rise of lab grown options?
Are lab grown diamonds still considered a symbol of love and commitment?
Customer Service
What kind of after-sales service can I expect from Reia
What is a return policy for custom-designed lab grown diamond jewellery?
What should I do if I am unhappy with my lab grown diamond jewellery purchase?
How can I contact your customer service department?
Do you offer a live chat option for customer support?
What are your store hours if I have questions in person?
How long does it typically take to receive a response from customer service?
Do you offer a hassle-free return policy?
Can I get my jewellery resized if it doesn't fit?
How do you handle repairs or replacements for damaged jewellery?
How can I stay updated on new collections and promotions?
Can I schedule an appointment to try on jewellery in person?
Do you offer virtual consultations with stylists to help me choose the perfect piece?
Can I read customer reviews and testimonials about your jewellery?
Do you offer any gift wrapping or packaging options?
How do you ensure the security of my personal information when I shop online?
What after-sales services do you offer beyond repairs?
Do you offer jewellery cleaning and polishing services?
How much do your after-sales services typically cost?
Can I schedule an appointment for after-sales services?
Do you offer any trade-in programs for unwanted jewellery?
Do you offer any educational resources on jewellery care and maintenance?
Do you offer any warranties or guarantees on your jewellery?
Do you offer professional cleaning or maintenance services for jewellery?
If a diamond falls out – How will we get it fixed and what will be the charges
Financing & Payment Options
Is it safe to use credit cards to buy lab grown diamond jewellery online?
What are some tips for budgeting for lab grown diamond jewellery?
Insurance & Certification
Do I need a certificate for my lab grown diamond?
What are the different lab grown diamond certification bodies?
What information does a lab grown diamond certificate include?
Jewellery Customization
How can I personalize lab grown diamond jewellery to make it more meaningful?
Do you offer custom-made jewellery pieces?
Do you offer engraving services for your jewellery?
Do you offer any customization options for your jewellery pieces?
Do you allow customization of metal type, color, or finish?
Can I personalize my jewellery with engravings or inscriptions?
Is there a design fee associated with custom jewellery pieces?
How long does the customization process typically take?
Do you offer any customization options for existing jewellery pieces?
Can I mix and match different components from various collections to create a custom piece?
Is there a limit to the level of customization I can request?
Do you have any customisation options?
What is the timeline for custom orders?
How do you handle customized orders from customers?
What is the timeline for customised orders
What information do you collect to ensure accuracy in fulfilling custom orders?
Jewellery Repair
What types of jewellery repairs do you specialize in?
Do you offer a free repair service for newly purchased jewellery?
How much do your jewellery repair services typically cost?
Do I need to send my jewellery back for repairs, or can they be done in-store?
How long does the jewellery repair process typically take?
Will I receive an estimate for the repair cost before work begins?
What happens if my jewellery is damaged beyond repair?
Online Store
Can I browse your jewellery collections online and then purchase them in-store?
Do you offer a "reserve online, pick up in-store" option for jewellery?
If I see a piece of jewellery online that's out of stock, can I check availability at a physical store?
Is there a difference in pricing between your online store and physical locations?
Do you offer high-quality product photos and videos on your website to showcase your jewellery?
Can I zoom in on product images to see details of the jewellery?
Do you provide detailed product descriptions with specifications (e.g., metal type, gemstone carat weight)?
Is there a size guide available online to help me choose the right jewellery size?
Can I create a wishlist or shopping cart online to save items for later purchase?
Can I contact customer service through your website, email, or phone call, regardless of where I make a purchase (online or in-store)?
Do you offer live chat support on your website for quick customer service inquiries?
Do you offer consistent return and exchange policies across both online and in-store purchases?
Can I view my online purchase history in-store for easier returns or exchanges?
Is there a way to seamlessly integrate my online and in-store shopping experiences (e.g., wishlist accessible in-store)?
Do you offer any educational resources or workshops on jewellery care and maintenance that are available online and in-store?
Our Jewellery
What size ranges do you offer for your jewellery?
Personal Style & Preferences
How can I choose lab grown diamond jewellery that reflects my personal style?
What are some tips for finding unique and stylish lab grown diamond jewellery?
Can lab grown diamonds be customized to fit my taste?
How can I incorporate lab grown diamond jewellery into my existing wardrobe?
Are lab grown diamonds suitable for men's jewellery?
Pricing
What factors influence the price of your jewellery?
Are your prices comparable to other jewellery brands of similar quality?
Do you have any sales or promotions throughout the year?
How much does shipping typically cost?
How does the price of lab-grown diamonds compare to mined diamonds?
Tips when Buying a Lab Grown Diamond
What factors should I consider when buying lab grown diamond jewellery?
What questions should I ask a jeweler about lab grown diamonds?
How can I compare prices for lab grown diamond jewellery?
What are the benefits of buying lab grown diamond jewellery online?
What are the risks of buying lab grown diamond jewellery online?
What is a return policy for lab grown diamond jewellery?
What payment methods do retailers accept for lab grown diamond jewellery?
What are the benefits of buying lab grown diamond jewellery from a local jeweler?
What are some red flags to watch out for when buying lab grown diamond jewellery online?
How can I be sure the lab grown diamond I purchase is high quality?
What are some red flags to watch out for when buying lab grown diamond jewellery?
How do I determine the correct ring size or measurements for jewellery?
Tracking of Orders
How can I track the status of my order?
How long does it typically take to receive my order?
Can I request expedited shipping for an additional cost?
Do you offer international shipping options?
What is your return policy for online orders?
How do I initiate a return or exchange for an online order?
Value & Resale
Do lab grown diamonds hold their value over time?
Can lab grown diamond jewellery be appraised?
Can I resell my lab grown diamond jewellery?
How much will I get for reselling my lab grown diamond jewellery?
Will the resale value of lab grown diamonds change in the future?