Privacy Policy
Prapanjj Diamonds LLP (the owner of the brand “Réia) recognises and values your privacy
and we are committed to protecting the confidentiality of your personal information, that we
may require from you to provide you our products and related services.
In order to better protect you, we have adopted a strong Policy that allows you to monitor the information you have provided us while you access our website and mobile applications and platforms.
This Policy describes how we collect, store, use and treat the information we obtain from the User. This Policy applies to all Users who visit our website and/or use our mobile application/platform, whether or not they register themselves/ sign up with us or carry out transactions
By using/ visiting our website/ mobile application/ platform, signing up or logging into the aforesaid, and/or carrying out transactions on the website/ mobile application/platform,; you acknowledge and agree to accept the Policy, unconditionally.
Further, you also consent to the manner of collection, usage, storage and treatment of the personal information in the manner as set out in the Policy. You also agree and acknowledge that the information we collect from you is mandatorily required by us for providing you the products and related services of our Company.
Accordingly, in case you do not wish to share the information, you have the choice to not use our website/ mobile application/platform.
In order to better protect you, we have adopted a strong Policy that allows you to monitor the information you have provided us while you access our website and mobile applications and platforms.
This Policy describes how we collect, store, use and treat the information we obtain from the User. This Policy applies to all Users who visit our website and/or use our mobile application/platform, whether or not they register themselves/ sign up with us or carry out transactions
By using/ visiting our website/ mobile application/ platform, signing up or logging into the aforesaid, and/or carrying out transactions on the website/ mobile application/platform,; you acknowledge and agree to accept the Policy, unconditionally.
Further, you also consent to the manner of collection, usage, storage and treatment of the personal information in the manner as set out in the Policy. You also agree and acknowledge that the information we collect from you is mandatorily required by us for providing you the products and related services of our Company.
Accordingly, in case you do not wish to share the information, you have the choice to not use our website/ mobile application/platform.
Personal Information
Personal Information means any information that relates to a natural person, which, either
directly or indirectly, in combination with other information available, is capable of
identifying such person.
Information we collect
a) Contact information
We collect information of the nature of “Personal Information” viz
a) Your name
b) Phone number
c) Residential address (which includes street, city, pincode, state and country)
d) Email address
e) Password for log-in credentials
At times we may collect Non-Personal Information (“NPI”) via our service, including but not limited to your:
a) IP host address
b) Date
c) Time
d) Time zone of the ad request
e) Pages viewed
f) Browser type
g) Referring URL
h) Computer’s operating system
We may also collect and store information about other people that you provide to us. For example, you may submit a person’s name and address if you wish us to ship a product as a gift to a friend.
a) Your name
b) Phone number
c) Residential address (which includes street, city, pincode, state and country)
d) Email address
e) Password for log-in credentials
At times we may collect Non-Personal Information (“NPI”) via our service, including but not limited to your:
a) IP host address
b) Date
c) Time
d) Time zone of the ad request
e) Pages viewed
f) Browser type
g) Referring URL
h) Computer’s operating system
We may also collect and store information about other people that you provide to us. For example, you may submit a person’s name and address if you wish us to ship a product as a gift to a friend.
b) Payment and billing information
We might collect your:
a) Billing name
b) Billing address
c) Payment method when you buy jewellery from the website/mobile application.
We NEVER collect or store any of your financial information such as
a) Bank account
b) Debit / credit card number
c) CVV or any other payment instrument
Such information is directly routed to and processed by the authorized payment gateways and payment service providers.
a) Billing name
b) Billing address
c) Payment method when you buy jewellery from the website/mobile application.
We NEVER collect or store any of your financial information such as
a) Bank account
b) Debit / credit card number
c) CVV or any other payment instrument
Such information is directly routed to and processed by the authorized payment gateways and payment service providers.
When do we collect information?
We collect information from you when you:
a) Subscribe to a newsletter
b) Fill out a form
c) Use our chatting service
d) Register yourself on the site
e) Make a purchase
f) Sign up for our newsletter
g) Respond to a survey or marketing communication
h) Surf the website,
i) Use certain other site features or enter information on our site
a) Subscribe to a newsletter
b) Fill out a form
c) Use our chatting service
d) Register yourself on the site
e) Make a purchase
f) Sign up for our newsletter
g) Respond to a survey or marketing communication
h) Surf the website,
i) Use certain other site features or enter information on our site
Access To Correction
Réia gives you access to the personal information that we have collected about you and the
ability to correct any errors in such information. For instructions on how to access and/or
make corrections to your personal information please contact [email protected]
Usage of the information collected
All personal information, as provided to us is strictly used for providing our products and
related services to you and used solely for the purpose its collected.
We use the personal information provided by you to offer better services. In particular, the
information is used for the following reasons:
a) To improve our products and related services
b) To communicate with you by email, telephone or post if you have ordered or
purchased products from us, either regarding the order or purchase or other
matters regarding transactions between us or your customer relationship with us.
c) To communicate with you with regard to your personal or business accounts with
us.
d) If you have purchased a product from us, you will be placed on the mailing list and
will receive periodic emails and app notifications from us. If you do not wish to
receive the periodic mailers you can unsubscribe by clicking on the ‘unsubscribe’
link provided at the bottom of each emailer.
e) To contact you by email, telephone, SMS, MMS or post according to your
preferences, in order to share information with you about our products, services and
events that may be of interest to you.
1. To contact you for market research purposes, if you have not objected to
such use. Please note that in case object to the use of your data for market
research purposes at any time by contacting our customer services
department by email at [email protected] or by telephone at
8156853496 from 8:00 a.m. to 6 p.m. IST, Monday to Friday.
Please be aware that while purchasing our products, the payment gateway or the payment
service provider may be privy to your Personal Information, as provided by you at the time
of purchase of our product.
We may at times provide aggregate statistics about our customers, sales, traffic patterns,
and related site information to reputable third parties. However, this information when disclosed will be in an aggregate form and does not contain any of your personally
identifiable information.
Usage of the information collected
All personal information, as provided to us is strictly used for providing our products and
related services to you and used solely for the purpose its collected.
We use the personal information provided by you to offer better services. In particular, the information is used for the following reasons:
a) To improve our products and related services
b) To communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship with us.
c) To communicate with you with regard to your personal or business accounts with us.
d) If you have purchased a product from us, you will be placed on the mailing list and will receive periodic emails and app notifications from us. If you do not wish to receive the periodic mailers you can unsubscribe by clicking on the ‘unsubscribe’ link provided at the bottom of each emailer.
e) To contact you by email, telephone, SMS, MMS or post according to your preferences, in order to share information with you about our products, services and events that may be of interest to you.
1. To contact you for market research purposes, if you have not objected to such use. Please note that in case object to the use of your data for market research purposes at any time by contacting our customer services department by email at [email protected] or by telephone at 8156853496 from 8:00 a.m. to 6 p.m. IST, Monday to Friday.
Please be aware that while purchasing our products, the payment gateway or the payment service provider may be privy to your Personal Information, as provided by you at the time of purchase of our product.
We may at times provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third parties. However, this information when disclosed will be in an aggregate form and does not contain any of your personally identifiable information.
We do not sell, trade, permit usage or rent your personal information to any third party unless we have been expressly authorised by you either in writing or electronically to do so.
We use the personal information provided by you to offer better services. In particular, the information is used for the following reasons:
a) To improve our products and related services
b) To communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship with us.
c) To communicate with you with regard to your personal or business accounts with us.
d) If you have purchased a product from us, you will be placed on the mailing list and will receive periodic emails and app notifications from us. If you do not wish to receive the periodic mailers you can unsubscribe by clicking on the ‘unsubscribe’ link provided at the bottom of each emailer.
e) To contact you by email, telephone, SMS, MMS or post according to your preferences, in order to share information with you about our products, services and events that may be of interest to you.
1. To contact you for market research purposes, if you have not objected to such use. Please note that in case object to the use of your data for market research purposes at any time by contacting our customer services department by email at [email protected] or by telephone at 8156853496 from 8:00 a.m. to 6 p.m. IST, Monday to Friday.
Please be aware that while purchasing our products, the payment gateway or the payment service provider may be privy to your Personal Information, as provided by you at the time of purchase of our product.
We may at times provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third parties. However, this information when disclosed will be in an aggregate form and does not contain any of your personally identifiable information.
We do not sell, trade, permit usage or rent your personal information to any third party unless we have been expressly authorised by you either in writing or electronically to do so.
How do we protect your information?
At Réia diamonds, we are committed towards the protection of your personal information
from loss, theft or misuse as our top priority. All the information we collect is stored using
the same security measures that we use to protect our own proprietary corporate data. Only
authorised users are able to access the data we collect and store.
We retain the NPI at a user level for a certain period in order to ensure that our service is functioning properly. We may also retain data at an aggregated level so that no individual user, albeit anonymous, could be picked out from the data indefinitely for purposes of reporting and system analytics.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
We retain the NPI at a user level for a certain period in order to ensure that our service is functioning properly. We may also retain data at an aggregated level so that no individual user, albeit anonymous, could be picked out from the data indefinitely for purposes of reporting and system analytics.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Withdrawal of Your Consent
You are free to remove or delete all information and credentials provided by you while
visiting our website or using our mobile application/platform specifically while signing in or
logging in to our website/ application/platform.
In case, you face any difficulty in removing any information or wish to remove only selective information, you can contact us at [email protected] for the same.
Further, if you have questions or comments about our administration of your personal information, please contact us at [email protected]. You may also use this address to communicate any concerns you may have regarding compliance with this Policy
In case, you face any difficulty in removing any information or wish to remove only selective information, you can contact us at [email protected] for the same.
Further, if you have questions or comments about our administration of your personal information, please contact us at [email protected]. You may also use this address to communicate any concerns you may have regarding compliance with this Policy
Third-party disclosure
Unless otherwise permitted by you, we will not share your personal information including
your NPI with third parties, however we may disclose your personal information solely in
the legitimate conduct of business to deliver services and to provide special offers designed
to meet your demands.
We may also release information when we believe, in good faith, that such release is reasonably necessary to
(i) Protect our rights, property or safety of the rights of others.
Further, we might be under the obligation to share this information with the following third parties and in the following circumstances:
(i) To the appropriate authorities when we reasonably believe we are obligated to do so by law, or in order to investigate, prevent, or take action regarding suspected or actual prohibited activities, including but not limited to, fraud and situations involving potential threats to the physical safety of any person;
(ii) To a court of law, arbitration panel, or similar body to enforce or protect our rights either under law or as granted by an agreement;
(iii) To the company or entity that acquires all or substantially all of our assets, including if the acquisition occurs as the result of our bankruptcy;
(iv) Enforce or apply terms of our website/ application/platform user agreement;
(v) To third parties that help us provide the service to our customers, or that enter into strategic partnerships with the company which allow us to expand the service for our customers.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We may also release information when we believe, in good faith, that such release is reasonably necessary to
(i) Protect our rights, property or safety of the rights of others.
Further, we might be under the obligation to share this information with the following third parties and in the following circumstances:
(i) To the appropriate authorities when we reasonably believe we are obligated to do so by law, or in order to investigate, prevent, or take action regarding suspected or actual prohibited activities, including but not limited to, fraud and situations involving potential threats to the physical safety of any person;
(ii) To a court of law, arbitration panel, or similar body to enforce or protect our rights either under law or as granted by an agreement;
(iii) To the company or entity that acquires all or substantially all of our assets, including if the acquisition occurs as the result of our bankruptcy;
(iv) Enforce or apply terms of our website/ application/platform user agreement;
(v) To third parties that help us provide the service to our customers, or that enter into strategic partnerships with the company which allow us to expand the service for our customers.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links and third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking and we do
not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles.
They are put in place to provide a positive experience for users We have not enabled
Google AdSense on our site but we may do so in the future.
You can change your personal information:
• By emailing us
• By chatting with us or by filling out the contact form
You can change your personal information:
• By emailing us
• By chatting with us or by filling out the contact form
Linked Services
Our website may contain links to or integrations with other services such as Facebook,
Instagram, Twitter and other media services and platforms whose information practices
may be different than ours. Visitors should consult these other services’ privacy notices as
we have no control over information that is submitted to, or collected by, these third
parties.
Usage of E-Mails
- Send information, respond to inquiries, and/or other requests or questions.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
SMS Policy
- SMS notifications are sent only to those who have subscribed to Prapanjj Diamonds LLP newsletters or updates. Subscribers’ or customers’ information will not be shared elsewhere; we respect your privacy.
Children's Privacy and Parental Consent
The website/ mobile application/ platform is not intended for children, i.e., persons under
the age of 18 years and we do not knowingly solicit or collect personally identifiable
information from children.
Please be aware that we have not designed this website/mobile application for, and do not intend it to be used by anyone under the age of 18 years. We specifically request that persons under the age of 18 years do not use this website/mobile application or submit or post information to the website/mobile application.
Should we inadvertently acquire personal information or other data from users under the age of 18 years, we will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under age 18 years used our website and submitted personal information without solicitation by or permission from us
Please be aware that we have not designed this website/mobile application for, and do not intend it to be used by anyone under the age of 18 years. We specifically request that persons under the age of 18 years do not use this website/mobile application or submit or post information to the website/mobile application.
Should we inadvertently acquire personal information or other data from users under the age of 18 years, we will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under age 18 years used our website and submitted personal information without solicitation by or permission from us
Cookies
“Cookies” are strings of text that a website transmits to a user’s computer. Cookies enable a
website to keep track of a user’s preferences and activities relating to that website.
Our website creates a temporary cookie for each visit in order to facilitate the visit. These cookies automatically expire as soon as you leave our website. If you do not wish to receive these cookies, you may set your browser to reject the cookies, although doing so may affect your ability to perform certain transactions on our website. The main purpose of using these cookies is to improve your experience. For example, our cookies allow you to login without repeatedly typing the registered email address or registration number and password.
We also use them to deliver information and fresh content specific to your interests. Cookies are widely used on most major sites. Cookies can also be used to track a user’s browsing or online purchasing habits, and to target advertisements to specific users.
We may use third party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
We do not use cookies for tracking purposes. One can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings.If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Our website creates a temporary cookie for each visit in order to facilitate the visit. These cookies automatically expire as soon as you leave our website. If you do not wish to receive these cookies, you may set your browser to reject the cookies, although doing so may affect your ability to perform certain transactions on our website. The main purpose of using these cookies is to improve your experience. For example, our cookies allow you to login without repeatedly typing the registered email address or registration number and password.
We also use them to deliver information and fresh content specific to your interests. Cookies are widely used on most major sites. Cookies can also be used to track a user’s browsing or online purchasing habits, and to target advertisements to specific users.
We may use third party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
We do not use cookies for tracking purposes. One can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings.If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Phishing
Identity theft and the practice currently known as “phishing” are of great concern to
Platform. Safeguarding information to help protect You from identity theft is a top priority.
We do not and will not, at any time, request your credit card information or national
identification numbers in a non-secure or unsolicited e-mail or telephone communication
Not responsible for other sites
Réia is only responsible for the privacy statement and content of this website. We are not
responsible for the privacy practices or the use of cookies on websites that you may have
accessed from this site.
Governing Law
This is an Indian website and is subject to the laws of India. The courts at Bangalore,
Karnataka shall have exclusive jurisdiction over any matter/ disputes arising out of this
Policy.
No Unlawful or Prohibited Use
As a condition of your use of the website/ platform, you agree that you will not use this
website/mobile application or the information or software contained herein for any purpose
that is unlawful or prohibited by these terms and conditions.
Disclaimer
While every effort is made to ensure the accuracy of information offered on these pages, we
shall have no liability for errors, omissions or inadequacies in the information contained
herein or for interpretations thereof.
The website / mobile application / platform could include inaccuracies or out-dated information, and is subject to change at any time without notice.
Your use of the website/mobile application/platform is at your own risk. You agree to hold Réia harmless from and not sue for any claims based upon using the website/ mobile application.
The information, documentation, software, products, and services contained on the Réia website/mobile application/platform are provided “as is” without any warranty of any kind.
Réia and its suppliers and agents disclaim all warranties relating to the information, documentation, software, products and services contained on the Réia website, express or implied, including, but not limited to, any warranties against infringement of third party rights, merchantability and fitness for a particular purpose.
Some states or jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last, so the above limitations may not apply to you, to the extent inapplicable. Réia shall not be liable for damages, whether direct, indirect, special, incidental, or consequential, as a result of the reproduction, modification, distribution or use of the information, documentation, software, products and services.
The website / mobile application / platform could include inaccuracies or out-dated information, and is subject to change at any time without notice.
Your use of the website/mobile application/platform is at your own risk. You agree to hold Réia harmless from and not sue for any claims based upon using the website/ mobile application.
The information, documentation, software, products, and services contained on the Réia website/mobile application/platform are provided “as is” without any warranty of any kind.
Réia and its suppliers and agents disclaim all warranties relating to the information, documentation, software, products and services contained on the Réia website, express or implied, including, but not limited to, any warranties against infringement of third party rights, merchantability and fitness for a particular purpose.
Some states or jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last, so the above limitations may not apply to you, to the extent inapplicable. Réia shall not be liable for damages, whether direct, indirect, special, incidental, or consequential, as a result of the reproduction, modification, distribution or use of the information, documentation, software, products and services.
Limitation of Liability
In no event shall Prapanjj Diamonds LLP, its officers, directors, employees, partners or
agents be liable to you or any third party for any special, incidental, indirect, consequential
or punitive damages whatsoever, including those resulting from loss of use, data or profits,
whether or not foreseeable or whether or not Prapanjj Diamonds LLP has been advised of
the possibility of such damages, or based on any theory of liability, including breach of
contract or warranty, negligence or other tortious action, or any other claim arising out of
or in connection with, your use of, or access to, the Website
Relationship
You acknowledge that your participation in the service, does not make you an employee or
agent or partner or joint venture or franchisee of Prapanjj Diamonds LLP.
We reserve the right to modify or terminate any portion of the Website and/or App for any reason, without notice and without liability to you or any third party
We reserve the right to modify or terminate any portion of the Website and/or App for any reason, without notice and without liability to you or any third party
Changes In Privacy Policy
Our business continues to develop and evolve and this Privacy Notice and our Terms of Use
will accordingly change from time to time. Your continued subscription to our services
constitutes an acceptance of the then-current Privacy Policy and Terms of Use so we
encourage you to visit this page periodically to review any changes.
We may send you reminders of our privacy policies and terms from time to time, by email or otherwise, unless you have told us not to do so.
We may send you reminders of our privacy policies and terms from time to time, by email or otherwise, unless you have told us not to do so.
Contact Us
If you have any questions about this Privacy Policy, you can contact us via the links at the
bottom of the page
If you visit Reia website, your visit and any dispute concerning privacy will be subject to this Privacy Notice and our Terms of Use.
If you visit Reia website, your visit and any dispute concerning privacy will be subject to this Privacy Notice and our Terms of Use.